As BB Perakende Mağazacılık Sanayi ve Ticaret A.Ş. (hereinafter referred to as “BB” or “The Company”), we attach great importance to processing our customers' personal data in accordance with the Personal Data Protection Law No. 6698 ("KVKK") and other legislative provisions, ensuring confidentiality and security at industry standards.

If you contact us via social media platforms, the personal data you transmit to us will be processed by partially automated means for the purposes of carrying out customer relations management processes, carrying out activities aimed at customer satisfaction and tracking your requests and complaints

and on the legal basis that data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm fundamental rights and freedoms.

In addition, your personal data may be shared with our dealers or suppliers for the same purpose and legal basis if required by your requests and complaints.

If the servers of the social media platform through which you contact us are located abroad, your personal data may be hosted on these servers, based on your explicit consent. If you choose to communicate via social media platforms, it will be assumed that you have given your explicit consent in this regard. If you wish, you can also contact us via our customer service line at (0850) 722 58 22.

Your personal data will be retained for a reasonable period of time until the purpose of processing ceases, and will be deleted, destroyed, or anonymized by BB after the purpose of data processing ceases.

In accordance with Article 11 of the KVKK, you can contact us and make requests regarding the following issues:

a.       to learn whether  your personal data are processed or not,

b.       to demand for information as to if your personal data have been processed,

c.       to learn the purpose of the processing of your personal data and whether these personal data are used in compliance with the purpose,

d.       to know the third parties to whom your personal data are transferred in country or abroad,

e.       to request the rectification of the incomplete or inaccurate data, if any, and to request that the operations carried out pursuant to this paragraph be reported to third parties to whom your personal data have been transferred,

f.        to request the erasure or destruction of your personal data under the conditions referred to in Article and and to request that the operations carried out pursuant to this paragraph be reported to third parties to whom your personal data have been transferred,

g.       to raise an objection against consequences that may arise in disfavour of you through analysis of your processed personal data solely and exclusively by means of automatic systems, 

h.      to claim indemnification of your damages and losses, if any, incurred due to processing of your personal data in non-compliance with the laws.

You can submit your requests to us in accordance with the procedures specified in the Comminuque On The Principles And Procedures For The Request To Data Controller. If you wish, you can also use the "Relevant Person Application Form" at https://www.brooksbrothers.com.tr/ilgili-kisi-basvuru-formu-s in your application.

Your application requests will be finalized free of charge as soon as possible and within 30 (thirty) days at the latest, depending on the nature of the request. If your request is rejected, the reason(s) for rejection will be notified to you in writing or electronically with justifications.

Revision Date: 19.02.2024

Data Controller   : BB Perakende Mağazacılık Sanayi ve Ticaret A.Ş.

E-mail                  : kvkktalep@bbperakende.com

Address               : Pancar Org. San. Böl. Mah. 6. Cad. No:3 Torbalı İzmir