As BB Perakende Mağazacılık Sanayi ve Ticaret
A.Ş. (hereinafter referred to as “BB” or “The Company”), we attach great importance to processing our
customers' personal data in accordance with the Personal Data Protection Law
No. 6698 ("KVKK") and other legislative provisions, ensuring
confidentiality and security at industry standards.
If you contact us via social
media platforms, the personal data you transmit to us will be processed by
partially automated means for the purposes of carrying out customer
relations management processes, carrying out activities aimed at customer
satisfaction and tracking
your requests and complaints
and on the legal basis
that data processing is mandatory for the legitimate interests of the data
controller, provided that it does not harm fundamental rights and
freedoms.
In addition, your personal data may be shared
with our dealers or suppliers for the same purpose and legal basis if required
by your requests and complaints.
If the servers of the social media platform
through which you contact us are located abroad, your personal data may be
hosted on these servers, based on your explicit consent. If you choose to
communicate via social media platforms, it will be assumed that you have given
your explicit consent in this regard. If you wish, you can also contact us via
our customer service line at (0850) 722 58 22.
Your personal data will be retained for a
reasonable period of time until the purpose of processing ceases, and will be
deleted, destroyed, or anonymized by BB after the purpose of data processing
ceases.
In accordance with Article 11 of the KVKK, you
can contact us and make requests regarding the following issues:
a.
to learn
whether your personal data are processed
or not,
b.
to demand for
information as to if your personal data have been processed,
c.
to learn the
purpose of the processing of your personal data and whether these personal data
are used in compliance with the purpose,
d.
to know the third
parties to whom your personal data are transferred in country or abroad,
e.
to request the
rectification of the incomplete or inaccurate data, if any, and to request that
the operations carried out pursuant to this paragraph be reported to third
parties to whom your personal data have been transferred,
f.
to request the
erasure or destruction of your personal data under the conditions referred to
in Article and and to request that the operations carried out pursuant to this
paragraph be reported to third parties to whom your personal data have been
transferred,
g.
to raise an
objection against consequences that may arise in disfavour of you through
analysis of your processed personal data solely and exclusively by means of
automatic systems,
h.
to claim
indemnification of your damages and losses, if any, incurred due to processing
of your personal data in non-compliance with the laws.
You can submit your requests to us in
accordance with the procedures specified in the Comminuque On The Principles
And Procedures For The Request To Data Controller. If you wish, you can also use
the "Relevant Person Application Form" at https://www.brooksbrothers.com.tr/ilgili-kisi-basvuru-formu-s in your application.
Your application requests will
be finalized free of charge as soon as possible and within 30 (thirty) days at
the latest, depending on the nature of the request. If your request is
rejected, the reason(s) for rejection will be notified to you in writing or
electronically with justifications.
Revision Date: 19.02.2024
Data Controller : BB Perakende Mağazacılık Sanayi ve Ticaret A.Ş.
E-mail : kvkktalep@bbperakende.com
Address : Pancar Org. San. Böl. Mah. 6. Cad. No:3 Torbalı İzmir